Spatial Personal Business

Zendesk, support desk application

From: Health Service Executive

Health

Description

Database holding records of users who have contacted the A2I-HIDs support desk. These include users of Healthlink, Appointment (SwiftQueue) Support, HCW Accommodation System etc. Held and maintained by the HSE’s Office of the Chief Information Officer, Access to Information and Health Identifiers Programme team (A2I-HID)

Coverage

Details of service users nationally, primarily GPs and their practice staff.

Additional Info

Field	Value
Sector	Health
Dataset Coverage	Details of service users nationally, primarily GPs and their practice staff.
Primary Identifier	Ticket number (Internal ID)
Personal Data	Yes
Sensitive Personal Data	No
Business Data	Yes
Spatial Data	Yes
Data Sharing	No
API Available	No
Open Data	No
Open Data Portal Link
Update frequency	Daily
Contact Point
Contact Phone
Contact Email
Licenses